Order Fulfillment Built for
Growing DTC Brands
A 3PL that plugs into your store in days, not weeks — with same-day processing, real-time visibility, and a team that treats your customers like their own.
Ready to Stop Doing It Yourself — or Start Over With a 3PL That Fits?
Most growing DTC brands hit the same wall. Fulfillment either takes over your life or gets handed to a partner who doesn’t treat your orders with any urgency. On-Demand was built for the space in between.
Shipping It Yourself?
You’re great at building your brand. Packing boxes, printing labels, and chasing carriers shouldn’t be how your Tuesday disappears. When fulfillment lives inside your business, it limits everything else.
Looked at ShipBob or ShipMonk?
Their tech is solid — but at your volume you’re not their priority, and it shows. Expect tickets, delays, and a rep who doesn’t know your SKUs. You need someone who actually picks up the phone.
Tried Amazon FBA?
Strict prep requirements, rising fees, and limited control over the unboxing experience. FBA works until it doesn’t — and when it doesn’t, you have no one to call. Not ideal for brands who care about the customer.
Got a Quote From a Local Warehouse?
Most regional 3PLs were built for pallets and truckloads, then bolted on eCommerce as an afterthought. 50-unit DTC orders with custom inserts and branded packaging aren’t what they were designed for.
Built for the Way DTC Brands Actually Sell
Most 3PLs were built for pallets and truckloads, then tried to bolt on eCommerce. We built our operation from day one around how small and mid-sized DTC brands actually work.
That means handling 20 orders a day or ramping to several hundred without making you feel like you’re too small to matter.
- Shopify-friendly — no CSV uploads, no copy-paste
- DTC and wholesale from the same inventory pool
- Flexible support for launches and campaign spikes
- Branded inserts, custom packaging, and kitting available
- No “too small to matter” attitude
Connect Your Store in Days — Not Weeks
The #1 reason DTC brands hesitate to switch 3PLs is fear of a messy integration. We’ve made that fear irrelevant.
Our stack is built around simple, reliable connections to the platforms you already use. Orders flow in automatically, inventory updates in real time, and you see everything without waiting on a manual report or emailing your rep.
No ops engineer. No IT ticket. No spreadsheets.
Real-Time Inventory Visibility
See what’s in stock, allocated, and shipped — searchable by SKU, order number, or customer name. No waiting on a report.
Direct Shopify Integration
Orders flow automatically from your store to the warehouse floor. No CSV uploads, no dropped orders during a flash sale.
Multi-Carrier Rate Shopping
We pick the best carrier and service level for every order based on speed and cost. Consistent delivery without managing multiple accounts.
Transparent, Itemized Billing
Storage, picks, packing materials, and accessorials are clearly itemized. Understand your true cost per order — no invoice surprises.
You’re Not Account Number 4,872 Here
On-Demand is owner-operated. When something needs to change — a new SKU, a packaging update, a launch scaling faster than expected — you’re talking directly to the person who can make the call. Not a ticketing system. Not a support queue.
We’re set up to move quickly on the projects that big 3PLs either can’t or won’t touch.
Everything Your Brand Needs Under One Roof
From first inbound pallet to your customer’s doorstep — DTC, wholesale, and everything in between.
DTC Order Fulfillment
Same-day shipping for orders received by noon. Accurate picks, optional branded packaging and inserts, tracking pushed back to Shopify automatically.
Wholesale & B2B Fulfillment
Case-pick and pallet-level shipments to retailers, distributors, and marketplaces — from the same inventory you use for DTC. Routing guide compliant.
Kitting & Assembly
Subscription boxes, multi-packs, promo bundles, and multi-SKU kits built to your exact specs — accurately and consistently, at any volume.
FBA & Marketplace Prep
Labeling, poly bagging, bundling, and carton configuration done right so your inventory meets platform standards and avoids chargebacks.
Returns Processing
Inspection, restocking, and disposition reporting so you can see why items are coming back and what to do with them — without chasing updates.
Project-Based Work
Relabeling, re-boxing, compliance-driven work, or any one-off project that needs extra attention and a team that actually shows up.
We learn your SKUs, volumes, channels, and requirements — bundles, kits, branded packaging, FBA prep. A real conversation, not a long questionnaire.
We connect your Shopify store, define service levels, and document how you want orders picked, packed, and shipped. Most integrations go live the same week.
We receive and count your inventory, set up storage locations, and run test orders before flipping the switch. No surprises on day one.
As your volume grows, we adjust staffing, storage, and carrier mix to keep costs and service levels where they need to be — without you having to ask.
Most Brands Are Live in Under Three Weeks
Switching 3PLs sounds harder than it is. We’ve onboarded brands that were hesitant — and they were shipping faster than they expected. The process is straightforward because we’ve done it before.
We handle the technical setup, the carrier configuration, and the workflow documentation. You focus on your brand; we make sure fulfillment is ready to go when you are.
We use Rabot technology to video-record every outbound order as it’s packed — giving you and your customers timestamped proof of what shipped and how it was packed.
Strong Southeast Coverage. Fast National Reach.
We operate minutes from JAXPORT and major interstates — giving you competitive ground transit times across the Southeast and efficient access to the rest of the continental U.S., without the cost of a multi-node network you don’t need yet.
Is On-Demand the Right 3PL for Your Brand?
We’re selective about who we work with — not because we’re exclusive, but because we want every brand we serve to actually thrive here.
- DTC brand shipping 200 to 5,000 orders/month — or building toward it
- Done with in-house fulfillment eating your team’s time and headspace
- Frustrated with a 3PL that treats you like a small account
- Running Shopify (or another major platform) and want integrations that just work
- Looking for direct access to the people running your warehouse
- Care about data, visibility, and predictable service levels
You want a massive, anonymous network of buildings across 20 cities, SLA dashboards with no human behind them, and a ticketing system as your primary support channel. We’re not that — and we’re proud of it.
“We tried two other 3PLs before On-Demand. The difference was night and day — we actually have a person we can call, and our orders go out the same day.”
Ready to Move Your Brand to a 3PL That Actually Cares?
Most brands are onboarded and shipping within 48 hours. Let’s talk about your operation.
Get a Free Quote → Schedule 15 Minutes