Order Fulfillment
Professional order fulfillment for growing DTC brands and B2B customers, with same-day processing from our Jacksonville, FL facility.
On-Demand Warehousing and Fulfillment combines a modern, Shopify-friendly tech stack with hands-on operators in Jacksonville. You get real-time visibility, fast and accurate shipping, and a partner who actually answers the phone.
Get a fulfillment quote Schedule a 15-minute call
Built for modern DTC brands, not just pallets and truckloads
Most 3PLs were built for pallets and truckloads, then tried to bolt on eCommerce. We started as a project-based warehouse in Jacksonville and are now building a fulfillment operation around the way DTC brands actually sell.
Whether you are shipping 20 orders a day or ramping to a few hundred, we focus on fast, accurate fulfillment with clear communication and technology that does not get in your way.
- Shopify-friendly integrations
- DTC and wholesale from the same inventory
- Flexible support for launches and campaigns
- No “too small to matter” attitude
A modern fulfillment tech stack you do not have to babysit
You should not need a full-time ops engineer just to connect your store to your warehouse. Our tech stack is built around simple, reliable integrations so your team can focus on growth, not chasing tracking numbers.
Behind the scenes, we use a combination of warehouse management, rate-shopping, and billing tools that plug into the platforms you already use. On the front end, you get a clean portal and clear reporting.
Real-time inventory and order status
See what is in stock, what is allocated, and what has shipped in real time. Search by SKU, order number, or customer name without waiting on a manual report.
Direct integrations with your sales channels
Connect your Shopify store and other sales channels so orders flow automatically to the warehouse. No CSV uploads, no copy and paste.
Smart shipping and rate shopping
We use multi-carrier rate shopping to select the best option based on speed and cost. You get predictable service levels without managing multiple carrier accounts.
Transparent billing and reporting
Storage, picks, packing materials, and accessorials are all itemized. Monthly summaries make it easy to understand your true fulfillment cost per order and per SKU.
Nimble, owner-led, and easy to work with
You are not just another account number here. On-Demand is an owner-operated 3PL. When something needs to change, you are talking directly to the person who can make the decision.
We are set up to move quickly on new product launches, campaigns that suddenly take off, and the kind of one-off projects that big 3PLs do not want to touch.
- New product launches and pre-orders
- Crowdfunding campaigns that scale faster than expected
- Kitting, special packaging, and inserts
- Short-term or project-based work
What it feels like to work with us
Our goal is simple: make fulfillment the easiest part of your business to hand off.
Onboarding in a few clear steps
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Discovery call
We learn your SKUs, order volumes, channels, and any special requirements such as bundles, kits, or FBA prep. -
Tech and workflow setup
We connect your store, define service levels, and document how you want orders picked, packed, and shipped. -
Inbound and go-live
We receive and count your inventory, set up storage locations, and run test orders before flipping the switch. -
Ongoing optimization
As your volume changes, we adjust staffing, storage, and carrier mix to keep your costs and service levels where they need to be.
What we handle for DTC brands
From first pallet to full truckload, we support both your direct-to-consumer and wholesale channels out of Jacksonville.
DTC order fulfillment
Same-day shipping for orders received by noon, with accurate picks and optional branded packaging and inserts.
Wholesale and B2B fulfillment
Case-pick and pallet-level shipments to retailers, distributors, and marketplaces from the same inventory pool.
Kitting and light assembly
Bundles, multi-packs, subscription boxes, and promotional kits built to your specifications.
Returns processing
Inspection, restocking, and disposition reporting so you can see why items are coming back and what to do with them.
Project-based work
Short-term or one-off projects such as relabeling, re-boxing, or compliance-driven work that needs extra attention.
Strategic Jacksonville location for fast, affordable shipping
We operate out of Jacksonville, Florida, minutes from JAXPORT and major interstates. That gives you strong coverage across the Southeast and efficient access to the rest of the continental United States.
- Same-day processing for orders received by noon
- Competitive ground transit times across the East Coast and Southeast
- Support for the Jacksonville–San Juan, Puerto Rico trade lane
Is On-Demand a fit for your brand?
We are a strong fit if:
- You are a DTC brand shipping roughly 200 to 5,000 orders per month
- You have outgrown in-house fulfillment or a generic 3PL
- You want direct access to the people running your warehouse
- You care about data, visibility, and predictable service levels
If you want a massive, anonymous network of buildings, we are probably not the right partner. If you want a nimble team that will learn your products and treat your customers like their own, we should talk.
